Since the project had to be extremely secure, stable, and scalable, it was decided to split the auto CRM development process into 3 phases:

—  Development of technical requirements

—  Development of pilot demo-version and attraction of demo users

—  Improvement of the application in accordance with the technical requirements and demo users reviews

The Rocket Wash application incorporates features that match the best practices of the solutions on the market today. For example, an improved new customer's sign-up process, enhancing the Rocket Wash training system, an admin panel and a visual representation of orders.

The challenge: guarantee scalability, fault tolerance, and safety of the system.
Solution: Rubyroid Labs used a multitenancy approach using separate schema for each organization.

The challenge: create new reservation in 30 seconds or less.
Solution: integration of Elasticsearch for fast and convenient client lookup. Automate most of the calculations in the reservation popup, improve UX to minimize manual actions count.

The challenge: stable and efficient notification system via SMS.
Solution: integration of 5 different SMS gateways. A specific gateway is selected depending on the recipient country.

The challenge: supervise employees and prevent theft.
Solution: integration of video monitoring with OCR for automated car number recognition.