Selected Cases

Automation system for car wash business

CRM automation system

Since 2013

Website

Team

3 developers

1 UX/UI designer

1 markup developer

1 project manager

Timeline

2013 — present

Location

Russia

Challenge

The founder of Rocket Wash came to Rubyroid Labs with a desire to create a convenient, fast and reliable car wash control system, that will automate all business processes beginning with attracting customers and registering orders to calculating net profits. The idea was to create a stable, secure and simple CRM system suitable for all types of car wash businesses as well as a mobile app for car owners.

Since 2013 we are developing Rocket Wash to provide service to three interested parties: For Car washes - convenient, easy and affordable program. For Car owners - simple and understandable mobile application without unnecessary bells and whistles, so that they can sign up for your car wash in 20 seconds. For Partners - understandable system of remuneration and high level of earnings

Andrew Boriskin

Founder

Solution

Since the project had to be extremely secure, stable, and scalable, it was decided to split the development process into 3 phases:

—  Development of technical requirements

—  Development of pilot demo-version and attraction of demo users

—  Improvement of the application in accordance with the technical requirements and demo users reviews

The Rocket Wash application incorporates features that match the best practices of the solutions on the market today. For example, an improved new customer's sign-up process, enhancing the Rocket Wash training system, an admin panel and a visual representation of orders.

The challenge: guarantee scalability, fault tolerance, and safety of the system.
Solution: Rubyroid Labs used a multitenancy approach using separate schema for each organization.

The challenge: create new reservation in 30 seconds or less.
Solution: integration of Elasticsearch for fast and convenient client lookup. Automate most of the calculations in the reservation popup, improve UX to minimize manual actions count.

The challenge: stable and efficient notification system via SMS.
Solution: integration of 5 different SMS gateways. A specific gateway is selected depending on the recipient country.

The challenge: supervise employees and prevent theft.
Solution: integration of video monitoring with OCR for automated car number recognition.

Meeting

Daily Communication

Communication

Slack

Task Tracking

Redmine, Trello

Technology

How It Looks

Swipe

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Results

For the more than 4 years since the project started, Rocket Wash has helped more than 100 car wash owners to automate their business processes, bringing their businesses to the next level with mobile registration and payments. With a custom CRM system, it became possible to keep business docflow readily available. Thanks to the implementation of the solution, some business owners observed an increase in profits from 40% to 350%. An advantage for car owners is that they no longer need to be concerned about the queues at the car washes.

Hear from the Customer

Andrew Boriskin

Founder Rocket Wash, Russia

Rubyroid Labs has done a great job at all stages of the development - starting from the preparation of technical specification, ending with the permanent support and maintenance of the project. Any problems were solved in the shortest possible time and with expected results. Now we see our system as we wanted to: fast, stable and secure.

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Contact Us

Belarus

375 29 681 57 34

Platonova str. 20B/3
Minsk, 220005

United States

1 609 224 5549

89 Park Lane
Glen Mills, PA, 19342

Belarus

375 29 882 82 82

Platonova str. 20B/3
Minsk, 220005

United States

1 609 224 5549

89 Park Lane
Glen Mills, PA, 19342