NDA
AI-based bot for auto parts retail
The client is an online platform that helps car owners and auto repair specialists find and buy the right auto parts and accessories. The platform has storage of over a million parts from 50+ manufacturers and provides fast delivery to their customers in more than 50 countries.
The primary client’s goal was to reduce the workload and improve the customer support.
We integrated ChatGPT-4o’s API and developed an AI-powered assistant in two months.
The chatbot helps with customer queries, answers the most frequently asked questions, and finds the needed car parts.
delivered features
- autonomous handling of simple customer requests by the chatbot
- preparing the knowledge base for training the AI chatbot and adapting it for smooth processing
- connecting the chatbot to the backend using custom functions
- enabling accurate car parts searches and retrieval of relevant data
- building a user-friendly interface for integrating the chatbot into the platform
- optimizing chatbot responses for a seamless user experience
team
1 full-stack developer
more cases
Automotive
Estonia