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PathEdits

UI/UX improvement for a photo editing service

  • UI/UX review
  • Redesign
  • Order flow optimization
Pathedits screen

about

Path is a professional photo editing and design studio that provides image editing solutions for e-commerce businesses, including Amazon sellers, top brands, as well as photo content agencies and freelance photographers.

The platform performs all types of image services, from background removal and color changing to photo retouching. The company is a leading service in its niche and has over 7,000 5-star reviews on Trustpilot.com.

logo pathedits
duration

4 months

location

UK

industry

photo editing & design

team
  • 2 UX/UI designers
  • project manager

results

  • Enhanced

    modern, and professional interface

  • Optimized

    order flow enabled faster completion times

  • Streamlined

    order process from 7 to 3 steps

challenge

The client addressed us to improve the interface of their service website. As the platform was rapidly growing, the business owner recognized the need for improvements.

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UI/UX review

We conducted a comprehensive UI/UX review of the platform’s registered users area. As a result, over 150 issues were identified.

Most of them were related to poor user experience, which reduced user engagement.

Some pages were overloaded with the important information, making the website difficult to use.

The typography hierarchy, margins, padding, visual representation, and buttons did not follow modern design standards. Additionally, some blocks and sections on the platform lacked consistency. Users struggled to perceive information, felt frustration and abandoned orders.

The designers proposed solutions for each issue.

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redesign of the registered users area

Based on the UI/UX review of the platform’s registered users’ area, we made a full redesign of this section, making the interface more intuitive for users to navigate.

Our UI/UX designers created a new typography hierarchy by improving font sizes, colors, and styles to help users focus on the key information. We redesigned the page layout by placing more visual elements. Additionally, we added system warnings and notifications to inform the users about various actions, such as exiting the page or prompting guests to create an account.

The updated design boosted usability, readability, and content comprehension. The new visual aspect met current trends and styles.

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order flow optimization

The reorganization of the order placement flow was one of the key elements of the project. Initially, the flow consisted of seven steps and was too complicated for users. This reduced the conversion as many users left the website without completing their orders.

Our UI/UX designer identified key pain points and simplified the order process, reducing it from seven steps to three. These improvements enhanced the user journey and boosted the conversion rate.

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delivered features

  • UX/UI design audit
  • redesign of the registered users area of the website
  • visual concept update
  • intuitive and user-friendly interface
  • streamlined user journey

communication

  • The team maintained close communication with the client. After the designers handled an UX analysis of every 2-3 pages, they held meetings with the project owner to discuss the details of the completed sections. These meetings took place via Google Meet once or twice a week.

  • Tools
    • Figma icon
    • Google Analytics icon
    • Slack icon
    • Google Meet icon
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results

The client got a new design ready for implementation. With the refreshed interface and optimized user flow, the platform now offers a faster, more streamlined user journey, boosting order completion rates and improving user loyalty and satisfaction.

Through meticulous collaboration with the client, Rubyroid Labs delivered significant service enhancements, helping to strengthen the client’s market position.

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estimate your project

Pavel Nahorski, VP of Business Development

Pavel Nahorski VP of Business Development

Rating of Rubyroid Labs 5.0
based on reviews of 46 customers