UX/UI Audit Services
Uncover the core reasons of poor usability and low engagement of your website or platform and gain solutions to boost user satisfaction and drive conversions
Get ux/ui audit
Why does your product need a UX/UI audit?
The success of your business growth depends on how users interact with your website. Complicated user flows, walls of text, and unclear page layouts can reduce usability and lead to poor user engagement. A UX/UI design audit helps prevent up to 95% of common UX problems, such as
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High user drop-off
Users leave your website or app because they have difficulty finding the information they need due to unclear menus, a poor layout, or confusing navigation steps.
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Low user conversion
Users fail to complete vital business-driving actions such as signing-up, subscribing, or making purchases due to a complicated user journey.
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Confusing navigation
A website's text-heavy interface and poor information architecture may overwhelm users. They have to spend excessive time reading and, in the end, leave the site.
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User complaints
People may report negative experiences through reviews and support emails. These complaints indicate pain points and UX issues that need attention.
Comprehensive UX audit tailored to your business needs
With a UX design audit, our designers identify usability issues on your website
or application.
We provide recommendations that improve the product’s look & feel, enhance navigation, and
improve conversions.
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01. Design & usability analysis
Designers evaluate your app’s design, typography hierarchy, and user interface to pinpoint inconsistencies and usability issues and to recommend ways for improvements.
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02. Heatmap studies
Through a design audit, our team analyzes how users interact with the website—such as clicks, scrollings, and engagement hotspots.
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03. Identification of drop-off and friction points
We identify the areas on the website where users abandon their journey or become confused by the navigation, such as multiple steps, slow load times, or unclear calls to action.
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04. Industry best practices integration
We compare your design solution to current industry standards and recommend the best practices to enhance visual design and usability, ensuring they meet user expectations.
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05. Actionable recommendations
At the end of the design audit, we provide mockups in Figma and a report document with clear recommendations that address the identified issues, focusing on user engagement and conversion improvements.
How our UX audit works
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01. Discovery session
Understanding your needs
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02. Audit execution
Identifying pain points and opportunities
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03. Actionable insights
Detailed recommendations and prototypes
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04. Implementation support
Optional redesign or consulting services
What you’ll gain from our UX audit
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Lower exit rates with improved user journeys
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Streamlined navigation for better engagement
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Enhanced user retention and satisfaction
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A visually appealing and intuitive interface
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A solid foundation for future design updates
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After we complete your code audit, you’ll receive a clear, actionable plan for improving your product. If you’re ready to go beyond fixes and elevate the user experience, explore our full range of UX/UI design services . We turn audit insights into intuitive, visually appealing interfaces that align with your brand and user needs.
Contact usReal results from real projects
Thanks to Rubyroid Labs' support, we can now focus on growing our business instead of doing development work. The team is trustworthy, highly skilled, timely, and responsive to questions.
Md Asaduzzaman, Senior Manager of IT Division, Path
Rubyroid Labs has pleased us with their professionalism, quality work, and ability to onboard quickly into the team. They ensure efficient workflow and smooth communication.
Joachim von Gerlach, Key Account Manager, Wunderdog GmbH
We are satisfied with Rubyroid Labs' work. They delivered everything we requested and communicated well during their daily meetings. The team was motivated, engaged, and interested in our products.
Alexandra Mironova, Lead Program Manager, Altoros
PathEdits: e-commerce redesign success
PathEdits: e-commerce redesign success
Challenge: Brandscope is a retail business whose sales slumped due to the COVID-19 pandemic. It urgently needed to reduce operational costs, including IT.
Solution: Optimized the checkout flow, reducing steps from 7 to 3. Improved mobile usability for seamless order placement.
- Conversion rate increased by 40%.
- User satisfaction scores improved significantly.
Binto: revamping key e-shop pages
Binto: revamping key e-shop pages
Challenge: Complex navigation and usability issues on key pages like the product page and cart.
Solution: Redesigned critical pages to streamline the user flow and reduce friction points.
- Sales increased by 25% within the first quarter of implementation
5 reasons to choose us
- 11+ years of proven expertise in UX/UI design
- Direct communication with a UX designer
- 10+ industries work experience
- 5.0 review rating from real clients
- Tailored recommendations and hands-on implementation
Design audit pricing models
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Feature-focused audit
Estimated time: 10–15 hours.
Best suited for ↓
- Includes a detailed review of a specific feature or screen.
- Ideal for targeted, impactful improvements.
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Comprehensive app / website audit
Estimated time: Custom, based on project size and complexity.
Best suited for ↓
- In-depth analysis of your entire application or site.
- Includes heat maps, user journey evaluations, and tailored design recommendations.
Tell us about your project
Please fill out this form, and our manager will contact you within one business hour. If necessary, we can sign an NDA and begin project discussions.
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We’ll get in touch with you within 24 hours, excepting requests received on Saturday, Sunday.
Frequently asked questions
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What’s a UX audit?
A UX design audit is a comprehensive analysis of a digital product or service. It helps identify usability issues and design flaws that confuse users or make them leave the platform.
Our expert designers conduct a thorough review of your product, focusing on key details such as text length, typography, color balance, spacing (paddings and margins), and overall navigation.
We also evaluate industry best practices, align them with your business goals and requirements, and provide custom solutions that enhance both the total look and feel of the product and the user experience.
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How can a UX audit improve user satisfaction?
A UX web design audit identifies the key flaws that decrease user interaction and lead to low conversion rates. Through the analysis of your application or a website, the UX designer can understand the issues and propose improvements for various enhancements that influence user satisfaction:
- Navigation: the designer examines the user journey and offers the ways for optimization so the users will be able to find easily the needed information without frustration and stress.
- Usability: the specialist identifies problems like confusing layouts, poor button placement, or slow page load times, making the interface more intuitive and user-friendly.
- Functionality: the designer checks whether all features work smoothly, eliminating bugs or obstacles that disrupt the experience.
- Accessibility: the expert offers solutions to make the design more inclusive, ensuring all users, including those with disabilities, can easily interact with the product.
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How much does a UX audit cost?
The cost of a UX audit varies depending on the complexity of your website or application, the size of the project, and the specific goals you want to achieve. Typically, UX audits can range from $1,000 to $15,000 or more, depending on factors such as:
- Scope of the project: A smaller website with fewer pages will cost less than a large, complex platform or application.
- Depth of analysis: Basic audits focus on high-level usability, while more detailed audits involve in-depth research, user testing, and competitive analysis.
- Industry requirements: Certain industries, such as healthcare or finance, may require specialized expertise, which can influence pricing.
If you want to get a project estimate for UX design, contact us, and we’ll discuss it to provide a detailed calculation.
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What do I need to prepare for audit UX design?
To make a UX design audit run smoothly, get prepared according to this UX audit checklist:
- Choose the product for audit UX/UI
Specify whether it’s a single page, an entire website, or an app, and define the scope of the audit.
- Clearly define the problem
Identify specific issues, such as user abandonment, low conversion rates, incomplete registrations, or other concerns.
- Provide access to your product and user data
Share analytics, heatmaps, user feedback, or any other relevant data.
- Define your business goals and objectives
Clarify the purpose of your product and what you aim to achieve.
- Share details about your target audience
Provide information about user demographics, personas, or behavior patterns.
- Analyze your competitors
Share examples of competitors in your industry and any valuable insights you may have.
This preparation will help designers make a more thorough and efficient UX audit.
- Choose the product for audit UX/UI
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How long does a website design audit take?
Normally, our UX audit takes around 2-4 weeks, depending on the complexity of your website or app and the specific industry you are working in.
If you drop us a line, we’ll schedule a consultation with our Head of UX/UI design department to discuss your product, your needs, and a more accurate timeline for the audit.